Destination Hotel Tagaytay
Tuesday, February 16, 2016
Disappointed Cham at Destination Hotel Tagaytay.
Okay… so here we go...
My Mama wanted a Tagaytay weekend escape for her birthday and since we had very little preparation for it (less than a week), the hotel options were really few. After checking out all the available hotels online, I opted to book at Destination Hotel Tagaytay. So yes, it was entirely my fault that I booked this place despite the bad reviews I read on the web.
Destination Hotel Tagaytay is a new
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| Destination Hotel Tagaytay |
If you're asking me why I booked it, here were my reasons:
- One of the few hotels in Tagaytay that offer 2 queen sized beds in a room
- Location. Just along Aguinaldo highway, near rotunda.
- View of the ridge
These three reasons were my main priority especially the first one - the room, basing on the photos, can obviously fit four guests, we were 5 so I was thinking of paying the extra person if in case they asked for a fee… Turned out they asked not just an additional one but even more! <blood starting to raise>
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| Condo part |
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| Reception |
Michael, the manager apologized and explained to me that they are strict when it comes to headcount but he is willing to waive the additional fee provided we avail of their breakfast meal. In all honesty, my family and I wanted to leave the place. We were so disappointed, I was about to have a heart attack! It was only my Papa who calmed us down and convinced us to stick to our plan because he didn't want to drive and look for other place to stay. So we finally decided to stay and ordered 5 breakfast plates. <crossing fingers that everything will be okay after this incident>
Premium Room
In all fairness the room was spacious with standard amenities and had a view of the Taal ridge.
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| Premier Room |
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| Veranda View |
Television with cable, closet, safe, phone, microwave & refrigerator
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| Phone, closet, safe, TV |
Kitchenette & Dining
Emphasizing that the room was good for four and not just for two. The dining area had four chairs, the coffee and cups were four, the plates, spoons and forks and glasses were all four. It was only the water bottles that were two.
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| Kitchenette and Dining |
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| Good for FOUR! |
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| The only 2- water bottles |
Toilet & Bath
The toilet and bath are separated. The toilet has a bidet, towels, a bar soap and a shampoo.
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| Toilet & Bath |
Plated Breakfast with Drinks | P350 per plate
Their breakfast theme was all South East Asian cuisine - Thailand, Myanmar, Laos, Cambodia & Vietnam. Upon check in, we were asked about our choices and the time of delivery. But because they have poor service, as expected the delivery time was late. Like 1 1/2 hours late. So if you want your meal to be delivered on your preferred time, I suggest you make the delivery 1 hour earlier. Btw, their breakfast was so-so.
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| Our so-so breakfast plates |
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| Iced coffee |
Swimming Pool
The pool is located at the 3rd floor. It was not that big but I was able to find space at the back part.
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| Pool |
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| Morning exercise |
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| My private space |
Other Establishments
Had a night cap at a cafe at the hotel. I ordered caramel latte which was just okay.
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| Night cap |
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| coffee and choco |
Other negative comments aside from the bad costumer service
WiFi is not available.
They literally asked additional fees for all our requests like pillows & towels. Well, except for the additional blankets - hay salamat
The curtains might have been there ever since the hotel opened as it was dusty and I was sneezing every time I went near it.
Before, I read that they asked for parking fees! But during our time good thing they waived the P100 parking fee- dapat lang naman
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| Veranda moment |
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| Thank God, the sunrise looks stunning |
Destination Hotel Tagaytay is obviously a disappointment. Good thing they have 'okay' rooms with standard amenities. But despite the good amenities, nice appointed rooms and location, unforunately, they have poor customer service. Any hotel like this one will most likely be branded as a bad hotel. Thank god, we survived an overnight stay. But never again!
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| Next morning- we survived. |
2 comments
Haha omg Cham. Grabe experience nio. Kung ako to sasabog na din ako. I'm a sucker for good customer service.
ReplyDeleteNako. never again!
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